Privacy Policy

1. Introduction

Flat Glass Pro ("we", "us") operates flatglassproapp.com. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

We collect the following types of information when you use our services:

• Account information (email, password).
• Business profile data (business name, logo, phone, website).
• Customer data entered by users.
• Job and measurement data.
• Payment information processed by Stripe (we do not store credit card numbers).

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Flat Glass Pro service.
• Process payments and subscriptions.
• Send transactional emails, including quote notifications, invite links, and password resets.

4. Data Storage and Security

Your data is stored on secure servers and encrypted in transit. We follow industry-standard security practices to protect your information from unauthorized access, disclosure, or destruction.

5. Third-Party Services

We use trusted third-party services to operate Flat Glass Pro. Each processes data according to their own privacy policies:

• Stripe for payment processing.
• Resend for transactional emails.
• Google Places for address autocomplete.

6. Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

7. Flat Glass Pro LLC Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at flatglassproapp@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

8. Your Rights

You have the right to access your data, request data exports, or request deletion of your account and associated data. To exercise these rights, please contact us at flatglassproapp@gmail.com.

9. Data Retention

We retain your data for as long as your account is active. Upon your request, we will delete your personal and business data, except where required to comply with our legal obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through an in-app notification.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at flatglassproapp@gmail.com.